Animal Eye Clinic is a specialized referral practice, and our patients are seen by appointment only. A standard initial examination takes approximately 30 to 45 minutes. However, please allow extra time if your pet requires advanced diagnostic testing or pupil dilation.

To ensure your pet receives the highest quality care, every initial visit follows a thorough, step-by-step process to establish a baseline for their ocular health:

1.      History & Preliminary Testing
Your visit begins with an attending technician who will gather your pet's medical history. They will note the duration of the eye issue, which eye is affected, current medications, and any other relevant health details. The technician will then perform initial standard diagnostic tests.

2.      Comprehensive Ophthalmic Exam
Once the history and baseline tests are complete, our veterinary ophthalmologist will perform a detailed examination. This includes a full evaluation of both eyes, specifically checking the eyelids, cornea, and the anterior and posterior segments. Digital photographs of your pet’s eye(s) are taken at each examination. These images are then imported into your pet’s medical record to easily track your pet’s ocular health.

3.      Diagnosis & Next Steps
Following the exam, the doctor will sit down with you to discuss the diagnosis and outline a customized treatment plan. We highly encourage questions and open discussion during this time to ensure you feel comfortable with the next steps.

4.      Estimates & Scheduling
If your pet requires further specialized diagnostic testing or surgery, your technician will provide you with a detailed financial estimate and discuss the plan moving forward.

Routine Recheck Exams

• Schedule: Recheck appointments are available Monday through Friday and typically take about 10 to 20 minutes.

• Scope: Each visit includes a comprehensive ophthalmic evaluation of both eyes to monitor your pet's progress.

• Fees: Recheck examinations and any necessary diagnostic tests are not included in the cost of the initial exam and will incur additional fees.

Post-Operative Recheck Exams

• Included Care: Following a surgical procedure, some post-operative recheck exams may be included in the overall cost of the surgery. Medication refills, additional medication, additional testing or procedures are not included in the post-operative umbrella and payment will be required.

• Coverage: Please review your surgical estimate to see the exact number of included follow-up visits.

• Post-Surgical Care: Once you have used the included post-operative visits, any subsequent recheck exams or diagnostic testing will be the responsibility of the owner.

Because we balance specialized medical exams with complex surgical procedures, we know scheduling a traditional appointment around a busy work week can be challenging. To make your life easier, Animal Eye Clinic offers convenient daytime "Drop-Off" appointments.

How It Works

·         Schedule: Drop-off slots are available on Tuesdays and Thursdays by appointment only.

·         Arrival: Please bring your pet to our facility between 8:00 AM and 9:00 AM.

·         Medications: Remember to bring all of your pet's current eye drops and medications. Our staff will seamlessly continue their treatment schedule throughout the day at no extra cost.

·         Timeline: The doctor examines drop-off patients between scheduled surgeries and appointments. While we cannot guarantee an exact completion time, we always work diligently to respect your schedule.

Picking Up Your Pet
You are welcome to leave your pet with us for the day if you are unable to pick them up immediately after their exam. We ask that all drop-off patients be picked up by 4:30 PM. This ensures the doctor has dedicated time to sit down with you and thoroughly discuss their findings and next steps.

Please note that a minimal additional fee applies for the drop-off service, which covers your pet's day stay with us.

If your pet experiences a sudden eye emergency, we are here to help ensure they receive prompt, specialized care.

During Normal Business Hours
If an eye emergency occurs during regular hours, Animal Eye Clinic will always arrange for your pet to be seen on the same day. These urgent cases are worked in between our pre-scheduled appointments. On rare occasions, an emergency fee may apply.

After Hours, Weekends & Holidays
Our after-hours emergency services are strictly reserved for existing clients or patients referred directly by a primary care veterinarian.

If you meet these criteria, please call our emergency message service at:
817-308-3387

Please leave a clear voice message with the following details:

·         For Referring Veterinarians: Your name, your callback number, the patient's name, breed, and their current ocular condition.

·         For Existing Clients: Your name, your callback number, your pet's name, any past surgeries performed at Animal Eye Clinic, and the nature of your current emergency.

What to Expect After Hours
Our dedicated staff monitors this service on their personal time. Please note that this emergency line is strictly for urgent medical conditions and cannot be used for routine medication refills. Please plan your refill requests accordingly ahead of weekends and holidays.

We will return urgent calls as quickly as possible. However, please be aware that calls will not be returned overnight between the hours of 11:00 PM and 6:00 AM. If you are calling outside of these overnight hours and have not received a callback within 10 minutes, please feel free to call us again. Emergency fees apply to all after-hours appointments.

New Clients Without a Referral
If your pet is not a current patient at Animal Eye Clinic and you do not have a direct referral from a doctor, you must take your pet to your primary veterinarian or a local 24/7 emergency veterinary hospital first. If they determine that immediate specialist care is required, that veterinarian will contact our office directly to coordinate an emergency examination.

Animal Eye Clinic is proud to support the breeding community by providing official breed screening examinations through the Orthopedic Foundation for Animals (OFA) Companion Animal Eye Registry (CAER).

Why Schedule an OFA Eye Exam?
These screenings assess dogs for hereditary eye conditions, helping breeders make informed genetic choices to reduce the incidence of blinding eye diseases in the canine population. Because these are specialized evaluations, only board-certified veterinary ophthalmologists are authorized to perform and certify these official registry exams.

Appointment Expectations

·         Drops are placed in both eyes to fully dilate the pupils 30 minutes prior to the physical examination.

·         The doctor will perform a complete, non-invasive ophthalmic evaluation of the entire eye structure.

·         Owners will receive a copy of the official OFA form to submit to the registry database.

Please remember to bring all relevant registration and microchip details for your dog so we can properly complete your official certification paperwork.

Offer Eligibility & What is Included

If your primary care veterinarian has diagnosed your pet with diabetes, they are eligible for a complimentary initial screening at our clinic.

Included in the Free Exam

• Comprehensive initial examination
• Tear testing (both eyes)
• Glaucoma pressure testing (both eyes)
• Fluorescein staining (both eyes)

Not Included

• Dispensed or prescribed medications
• Advanced diagnostic workups
• Subsequent follow-up or recheck exams

To qualify for this offer, please bring documentation of your pet's current diabetes diagnosis from your regular veterinarian.